Protect dignity
Images are used to show community context. We do not assign sensitive personal stories, diagnoses or private circumstances to people based only on a photograph.
Transparency
Trust grows when communication is clear.
We want supporters to understand what Donatee is asking for, what a project is intended to do, and where more information may still be needed.
Our commitments
Clear information before big promises.
Donatee is designed around practical support, respectful storytelling and straightforward communication with supporters.
Describe purpose
Project pages explain the intended focus of support in plain terms so donors can make an informed, confident choice.
Avoid unsupported claims
We do not present unverified numbers, exaggerated claims or guaranteed outcomes as fact.
What good project information should show
Clear scope, real context and room for questions.
Transparency is more than a badge. Supporters should be able to understand what a project is trying to do and what is still unknown.
Project scope
What need is being addressed, what type of support is intended and what has not yet been confirmed.
Real context
Photos and descriptions that help explain the setting without assigning unverified stories to people shown.
Progress context
Updates should explain what changed, what remains and what information is still being gathered.
Before you donate
Questions worth asking any charity project.
You are welcome to ask these questions about Donatee too.
What specific need will my donation support?
Look for a project description that explains the purpose in plain, transparent language.
Are the photos and stories clearly explained?
Images should provide authentic context without turning assumptions into personal facts.
How will I know if the project changes?
Good communication distinguishes between the original plan, confirmed action and later updates.
Who can I contact if I need clarification?
A supporter should always have a direct way to ask questions before or after giving.
Donation clarity
Before you give
Choose a project or give where the need is greatest. The donation form shows the currency, amount and selected cause before you continue to secure checkout.
For questions about a specific use of funds, contact Donatee before donating so the purpose can be confirmed clearly.
Go to donation page →What supporters can ask us
- What project is this donation connected to?
- What type of support is being planned?
- Are there updates or photographs available?
- How can my church or organisation partner?
- Who can I contact before making a larger donation?
Questions are welcome
Ask before you give if anything is unclear.
Clear communication is an essential part of responsible giving.